FREQUENTLY ASKED QUESTIONS
Q: How do I reserve an amenity in The Boro District?
A: You can visit our virtual event management platform to view and reserve conference facilities, or email meetings@theborotysons.com for assistance.
Q: How do I request a service call?
A: You can visit Tenant Center to place a service request, or call our management office at 571.378.1287.
Q: How do I request additional space?
A: You can reach out to CBRE directly at 703.905.0207, or contact your Property Management team to assist with putting you in contact with the correct person.
Q: What do I do when my office is too cold or too hot?
A: You can visit Tenant Center to place a service request, or call our management office at 571.378.1287.
Q: Where can I park?
A: Boro Tower tenants can park in the under-building garage. To request parking access, please contact the Property Management Office.
Q: Where can my visitors park?
A: Visitors can park in the parking garage, or in 2-hour parking spaces in surrounding visitor lots.
Q: Where can I park/store my bike?
A: Bicycle parking is available for tenant and visitor use on the P4 level of the parking garage.
Q: Where can I smoke?
A: The designated smoking area for Boro Tower is to the left of the loading dock exit.
Q: Can I bring in a space heater?
A: Space heaters are not permitted at the building due to the additional electrical load they draw and potential fire concerns. Please let the Management team know if you are experiencing hot or cold conditions, and we can adjust your space temperature as needed.
Q: Can I bring in a coffee maker or other appliance?
A: Coffee makers and other appliances are not permitted in the building due to the additional electrical load they draw.
Q: I work after the building’s normal hours, how do I request lighting, heating and/or air conditioning?
A: All requests for overtime lighting or HVAC must be submitted through the Tenant Center at least 24 hours in advance of the desired timeframe.